Privacy Policy
Effective Date: 2 October 2025
1. Introduction
This Privacy Policy describes how Erin Corscadden (operating as Erin’s Reiki Energy Healing) collects, uses, and discloses your personal information in connection with the services offered via the website https://erinsreikienergyhealing.com.au/.
We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles (APPs) and other relevant Australian laws.
2. Information We Collect
We may collect the following types of information:
A. Personal Data
This is information you voluntarily provide to us when booking a session or making an inquiry, including:
Contact Information: Name, email address, and telephone number.
Booking Details: Information related to your appointment time, date, and preferred service type (in-person or distant).
Health/Sensitive Information (for service provision): Brief details regarding your emotional or physical state that you choose to share to help tailor the Reiki session.
B. Usage Data
When you visit our website, we may automatically collect non-personal information about your device and browsing activity (via tools like Google Analytics), such as:
IP address
Browser type
Pages viewed and time spent on those pages
Referring website address
3. How We Use Your Information
We use the information we collect for the following primary purposes:
To provide and schedule your requested Reiki Energy Healing sessions (in-person and distant).
To communicate with you regarding your bookings, follow-up, or inquiries.
To administer and manage our services, including processing payments (where applicable).
To provide Distant Reiki services, which rely on the information you provide.
To improve and maintain the performance and functionality of our website.
4. Disclosure and Sharing of Information
We will not sell, rent, or trade your personal information. We may disclose your information to the following third parties only when necessary:
Service Providers: We use third-party tools for functions like appointment scheduling (e.g., Client Diary) and website analytics. These parties are obligated to keep your information confidential.
Legal Requirements: If required by law, court order, or governmental regulation, we may disclose your information.
5. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.
6. Cookies
Our website uses ‘cookies’ to enhance your experience. You can set your browser not to accept cookies, but this may affect some website functionality.
7. Your Rights
You have the right to access the personal information we hold about you and request corrections if the data is inaccurate or incomplete. You may also request that we delete your personal information, subject to any legal obligations we have to retain records.
8. Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email:
Phone: 0459 951 425
Location: Blackheath, NSW, Australia
9. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Any changes will be immediately posted on this page with an updated “Effective Date.